Warwick Palm Beach Hotel

Restaurant

Great hotel , location and staff. One terribly rude receptionist that managed to destroy our week stay in a few minutes .

The receptionist, a rude and untrained personnel (unlike any we have ever seen in Warrick Palm Beach and we’ve been going there for over two decades), had no idea how to speak to the hotel guests. There was an over charge of $99 or $100 for the extra bed. We were in a hurry to go to the airport. We said we’ll pay the full bill less this charge, and let the confirm the mistake internally or communicate to us by email. If the communication proved to be correct , we’ll pay the extra 100$ (half the staff has known us for years and we have never had an issue with this great hotel). He started to get agitated, and said if you don’t pay, he will call the police (our bill over over $2,500). This was shocking that he would actually revert to such language with any guests. Anyhow, we didn’t have time to waste, we paid it, and went on our way, and left a bad taste not bc this Thawfik guy over-charged at that point, but because of the threats he started making against a guest. Absolutely shocking, and we reported this back to management and waiting to hear back. Again, this is not against the hotel or their lovely staff, this incident is specific to one rude individual called Tawfik S (I will refrain from putting last name as there is no need to). I hope this gets picked up by the management and opens a proper investigation into his actions.

We had a wonderful stay at this hotel, thanks to the incredibly kind and helpful staff. A very special thanks to Mr. Roudi, who went above and beyond to make our visit truly comfortable. He was always kind, polite, and ready to assist with anything we needed. Thank you, Roudi, for making our vacation amazing , your hospitality made all the difference!

Excellent staff...Excellent view..clean rooms

Poor breakfast

Location

The bathroom was in poor condition, and the room was extremely hot. We didn’t have access to control the AC, which was constantly blowing warm air

Sea view, location

Poor sound isolation, not good breakfast

Very nice art deco style hotel. Feels like the past but modern.

Just the pool was sightly cold but that’s all.

All staff are friendly but special thanks to Mohammed from Reception and the super star Mr.Ryad for both being extremely supportive

Music noise from the rooftop restaurant ( Umm sheriff) till midnight

Its location

Very old and not renovated, should not be labeled 4 stars hotel.. maximum a 1 star motel

Everything

The noise There is a restaurant in the 7th floor with so loud music, my room was in the 5th I couldn’t sleep until the night ended at 1:30 Next day the employees started cleaning at 7 O’clock with too much noise I advise everybody not to stay in the 5 or 6 floor

Location

Air conditioning and the noise

Cosy and clean. Great location and staff

The breakfast wasn’t great and coffee

1. Best location and best team especially the front office team (Mohamed, Fadi, and Riad) 2. The view of my room was the best3. Best pool in the city

Housekeeping team especially on the floor I was at

- Professional and welcoming staff. - Great hospitality attitude - many thanks to Mr. Mohamed and Mr. Fadi. An older gentlemanho brought our luggage to the room was also kind and professional. - Breakfast was great with quality items on the buffet. - the sea view and the location are wonderful.- As a Hospitality and Tourism professional, I highly recommend this property.

The location and the new Renovation they did

The pool closed while we stay we didn’t enjoy the facility although it was the reason for my booking

It’s one of the best hotels in beirut, perfect location and very professional staff…

It’s a bit old but they are renovating

The hotel sits astride an historic sea front area that today is buzzing with traffic almost non-stop - no fault of the hotel. The views, ambience, breakfast and wonderful Hindi Restaurant are all plusses under the hotel's control but the general suffering of Beirut is impinging on the city generally. Not all are bothered by traffic but if you are you need a room away from the sea front to get some sleep.

Nothing the hotel could do about what the country has been - and is being - subjected to by its neighbours and expedient politics. Congratulations to them for surviving where so much since COVID and conflicts is disappearing.

The best hotel in the city so comfortable so relaxing Breakfast was amazing with the stunning beach view

Only indian food restaurant in the hotel

The hotel location was excellent and close to different attractions, such as Zaytouna Bay where many restaurants and cafes were accessible. Doaa from housekeeping was wonderful and very helpful in maintaining the cleanliness and hygiene of our room.

The rooms were not as expected in terms of rennovation as mentioned, they seemed a bit old, especially the bathroom.

Clean and affordable hotel and facing the Mediterranean sea

We stayed only 1 night